View source for VH/Common Issues

{{hgame|game=VH}}
;The game wont start, it's spitting out errors and crashing.
Are you running the game with your system locale set to Japanese? If not, set system locale to Japanese, reboot, then try running the game again. If that still doesn't work then you might have skipped a step and messed up your installation. Uninstall RTP and start all over again following each step precisely.

;Do I have a corrupt zip file?
Some versions of Windows are unable to correctly unzip files which were created with different system locales. If you see files with random gibberish for a filename instead of Japanese text, you are suffering from this issue. There exists a hotfix which may solve your problem, but it may not work for you. Apply the fix at your own risk. To avoid this problem without needing the hotfix, set your system locale of Japanese before unzipping the file.

;FatalMix is crashing but the other executable works fine. I get write violation errors on memory addresses.
Assuming you've installed RTP correctly and your locale is set to Japanese, it could be a problem with your OS's Data Execution Prevention settings.
Follow this guide to add the FatalMix launcher to your DEP-exclude list. If you can't navigate through the menus you can set your system locale to English, follow the guide, then set it back to Japanese once you're done.
Control Panel → System and Security → System → Advanced system settings→Performance settings→Data execution prevention→Turn Off

Keep in mind that FatalMix is not automatically removed from the list when you delete the file. If you update the game a lot and use this fix every time your list will fill up with duplicate "phantom" entries for FatalMix.

;The text is all messed up.
Install [https://web.archive.org/web/20140227005436/http://rmt.divinelegy.com/utilities/rm2k_fonts.zip these] fonts. If that doesn't work, try using [http://www.mediafire.com/?4fprfd6uc434pqi this exe] to launch the game. If that still doesn't work then use [http://cherrytree.at/cms/download/?did=10 this program] to change the font to whatever you want.

;How do I get out of fullscreen mode?
Press F4 or Alt+Enter to toggle fullscreen.

;The game is stuck with weather effects, it's at super fast speeds, or I'm walking through walls.
You must have hit a button and enabled one of the FatalMix commands.

;I'm stuck inside a wall.
If you're using the FatalMix launcher, press F, step out of the wall, then press F again.

;The game bugged out and it's impossible for me to continue.
It happens, this game has many bugs and glitches. Save often, use multiple saves, always keep a "clean" save without any active quests going. In some cases the FatalMix launcher may be the issue, try playing the game without it. If you've been flying through walls then you might have passed over a critical event trigger which you were supposed to walk through when playing normally.

;Can I keep my old saves when updating the game?
You could, but that's generally a bad idea as you have no idea what's changed. Your save might work fine in one version then be completely bugged out in another. Even if the problems aren't immediately visible that doesn't mean some critical quest-related flags weren't changed. Your save might still have the old quest flags active which are now incompatible with the updated quest.

;My character's portrait is all messed up or my character just turned into someone else.
Not all the events are compatible with every character. Usually this is just a temporary visual glitch which has no effect on the rest of the game.

;My character keeps going towards one direction and controls don't work as they should.
Pressing shift instantly several times while in open world where you can fight will flash the character with red and blue lights. With red you can move freely while blue locks it. (Tested with Nanako)

;I'm getting DirectDraw errors such as DDERR_UNSUPPORTED when using Full Screen mode.
Disabling SLI/Crossfire (for multiple video cards) will often fix this issue. You can also change Windows "compatibility mode" settings to a lower resolution, or use [http://rpgmaker.net/forums/topics/10204/?post=334601#post334601 AnotherFullscreenMode].

;The game is flickering in full-screen mode, it's annoying, how can I solve that?
Download and install this small program called [https://dxgl.org/downloads/ DXGL], then add the exe file(s) to the config, that solves the screen-flickering problem.

If you also want the game to stretch to the whole screen in full-screen mode, then change the "Video mode" to "Stretch to screen" for the exe, like on the image below.
<gallery>
Image:Dxgl VH easysetup.jpg
</gallery>

;I'm having an error message who look like this. :ファイル X は開けません
The game can't find or doesn't have the right to open said file. Make sure the file is there and that the game is not located somewhere where he doesn't have the rights to do so.